The JCRC has a well-staffed psychosocial department that offers both facility and community counselling and other psychosocial services. The services offered by the unit include general psychotherapy, family and relationship counselling including marital counselling, substance use and addiction counselling, Bereavement counselling, employee assistance programs, adolescent care and trauma, and sexual and reproductive health (GBV).

The wellness team working with the psychosocial department also conducts in person and virtual health promotion activities that create awareness on the prevention and treatment of HIV and the prevention and management of NCD. Some of these activities include offering health talks, conducting medical camps (for NCD screening, HIV testing and nutrition counselling) as well as health team building activities. with HIV/AIDS.